I am not on facebook,
but i must say the casket looked better in person.
Such an elegant casket and the delivery and follow-up
phone call gave me the security all was going well.
Again, a job well done and I surely will recommend
your company to friends. Clara Rivera-Keita 212-281-8851.
07/12 (New York, NY)
My family was very
satisfied with your willingness to answer questions,
efficient service, and the quality of the casket.
It surpassed our expectations. Wilda Dick 480-580-8325.
03/12 (Carroll, IA)
Thank you for sending
this follow up as I have been meaning to comment some
time ago. I can't Thank you enough for helping my
family and I get through a very difficult time. The
kindness, understanding and assistance you gave us
was greatly appreciated. The casket was absolutely
beautiful. I know we would have spent thousands more
had we purchased it from the funeral home. I was so
thankful that you mentioned the vault because I would
have forgotten to order it from you and would have
been forced to purchase it from the funeral home.
The funeral home said that other folks had purchased
their own caskets before but they were quick to advise
that we "Were the first" to get the vault somewhere
else.. They were also very quick to tell us that it
was our responsibility to make sure that everything
was coordinated at the cemetery site and they would
have nothing to do with anything that happened. I
must admit that I was a little nervous, but everything
went very smoothly, you took care of everything and
I had absolutely nothing to do and no worries with
anything at the grave site. I think the funeral home
was not happy with us, we cut into their profits but
I could not have been more pleased with how everything
turned out. The fact that your caskets are made in
the USA was a big plus for us. We had been told horror
stories of the Made in China caskets where bodies
fell out during transport from funeral home, to church,
to grave site because the handles fell off. The casket
was absolutely beautiful and I know my Mom would have
been very pleased. Thank you again for a truly positive
experience.. I will recommend you to everyone I know.
Sincerely, Barbara Queller 941-809-7332
02/12 (Pearl River, NY)
Thank you for helping
myself and my family thru this difficult time. I was
able to print out the different models available to
help my mother choose the best choice that fit our
needs perfectly. It was all class and that was what
we were aiming for. My Grandmother missed her 100th
bday celebration by just 9 days so we wanted to have
a very nice service for her. This was certainly the
beginning of it and we could not be happier with ALL
of our choices. Thank you again for making it as simple
as possible for us. Renee Kremesec & Family 916-337-3182
06/12 (Redwood City, CA)
Thank you for your
assistance in our hour of need. Everything was fine.
Besides an excellent price, your delivery was prompt
and professional and the quality of the casket was
high. We will remember you and recommend you to others.
Kind regards, Jay Cincotta 03/12 (Odenton, MD)
All was as promised,
the casket was fine and just as we ordered. Delivery
was on time and we were able to pick up the coffin
for transport to our final destination some miles
away. Thanks for the good service. Best regards, Alan
Price 706-782-6360 06/12 (Decatur, GA)
Thanks for contacting
me. Everything went well, selection was wonderful,
cost - excellent, shipping & handling - excellent,
customer svc - excellent, product -excellent (very
attractive). 617-361-1782. 01/12 (Newark, NJ) Lorenz
The casket and vault
I ordered for my mother's funeral were beautifully
crafted and delivered in a very timely manner. My
sisters and I knew my mother would have been very
pleased with our choices. Everyone I spoke with was
knowledgeable. Not only did you know the answers to
my questions, but didn't treat me as if I was the
millionth customer to ask them. You were kind and
sensitive to the shock of our loss, and my sisters
and I appreciated both the professionalism and calm.
Again, thank you for being there when we needed you.
Best regards, Martha Reyburn President, Reyburn Piano
Service, Inc. 1.888.SOFT.440 Fax # 1.616.696.8121
11/07 (Oak Lawn, IL)
In the business of
this time, I have not forgotten you and your company.
You were very helpful and prompt. Though it was the
thanksgiving week, you were able to get what we needed
to the funeral home in 7 hours. It was a great relief
to have this taken care of so quickly. The casket
was beautiful and was just what we needed. Thank you
and do pass this to your superiors, I would tell them
the same thing. Thanks again. Scott Conner 11/07
(Hamlet, NC)
We were very pleased
with the casket we ordered for my mother. It was more
beautiful than the picture even portrayed. We were
thrilled to get such a top quality casket at such
a lowered price. It was nicer than anything offered
through the funeral home and at nearly half price.
Thank you for your help. You were very accessible
to us and we were pleased that it was delivered when
promised. We will definitely recommend your company
to others. 11/07 (Ontario, CA)
I am very satisfied
with your service and with the casket that we purchased
from your site. The casket actually arrived a couple
of hours ahead of schedule at the funeral home in
North Carolina. Thanks for your help during this difficult
time. I would not hesitate to recommend your website
to others. Ted Boyer 972. 633.1080 (office) 214. 728.0655
(cell) 972. 881.8592 (fax) tedboyer@hotmail.com 11/07
(Roxboro, NC)
Thank you for the
quick and convenient service in the ordering and delivery
of the casket. It was delivered next day, for the
funeral the following day. The coffin itself was in
good condition and there were comments that it looked
really nice. 11/07 (Seattle,
WA)
Things worked out
fine with the casket. Thank you for such prompt service.
Michael Blackwood 11/07 (Long Beach,
CA)
Hello, I would like
to say thank you for everything. The casket and vault
was very nice and the customer service I received
was very helpful and respectful. I have also recommended
your company to other people. Thank you, Stacey 11/07
(Kansas City, MO)
What can I say ,except
it was worth the time, quality, and beauty of the
purchase. Frances on he half of the Henderson's 10/07
(Kansas City, MO)
Thank you, I am quite
content, both with the casket as well as the service.
Peter Kobidze 10/07 (Forest Hills,
NY)
Thank you so much
for your help during our time of mourning. We were
very pleased with the speedy delivery and the presentation
of the casket. We are happy customers. Thanks so much
again. 10/07 (Brooklyn,
NY)
Todd You were very
helpful during a very difficult time Yours Truly Larry
10/07 (Williston Park, NY)
Everything worked
with great efficiency. Thank you for your assistance
with this process. Susan Linn 10/07 (La Crescenta,
CA)
Todd, Sorry for the
delay. The casket was outstanding and the service
as well. I will highly recommend your company to others.
Sincerely, Bryan
Foreman/ The Lally family 9/07 (Seattle, WA)
I was very pleased
with the casket & prompt service, and received compliments
from family members. I spread the word to save money
by ordering from you rather than the funeral director.
Thank you, Bonnie
9/07 (St Paul, MN)
My family and I would
like to extend our thanks to you for the professional
and courteous service you extended to us during a
very difficult time. You provided us with the information
we needed, a quality product, and a timely delivery-all
of which allowed us to focus on the more important
issues surrounding the death of our father. Sincerely,
LeAnn Speakman
and Family 9/07 (Mesa, AZ)
Everything was beautiful.
The casket and vault arrived a day earlier than expected,
that relieved any nervous anxieties. I also saved
at least one third of the cost by not going with the
small town, locked in company. Thank you so much.
Anthony
Sealy 9/07
(Sealy, TX)
I was dreading selecting
a casket for my dear husband, whose death was imminent,
but I went online and discovered your site. What beautiful
caskets you have, not to mention the fine testimonials
attributed to your company. Both were sellers for
me, as well as getting to select a casket in the privacy
of my home. My husband passed away on September 17th
with the funeral on the 20th. I ordered the casket
early morning on the 18th and, as promised, it was
delivered early on the 19th to the funeral home in
Florence, SC. It was truly even more beautiful in
person. I cannot thank you enough for your wonderful
product and service at such an emotional, heart wrenching
time. Most sincerely and gratefully, Peggy
Sherrill Southport, NC 9/07
(Florence, SC)
The casket worked
out great....and most importantly, you got it here
on time! The rose headliner and corners were perfect.....my
mother loved roses! Thanks again for expediting a
beautiful product....my mom`s smiling up there! Mike
Pownall 9/07 (Santa Barbara, CA)
I just wanted to thank
you for your prompt and courteous attention to our
recent needs. The casket was delivered the next day
as promised and the final cost was $600 less than
the local funeral home for the exact same product.
Thanks for your help. I would definitely recommend
your services to friends, etc. Richard
Danser Leesburg, Florida 9/07 (Fairmont, WV)
Your company did a
great job in handling my order it came promptly as
promised and I greatly appreciate the fine job you
did. You saved my family a considerable amount of
money and were able to bury my mother the way she
wished again Thank You so much. Alicia
Bryant 9/07 (Kansas City, MO)
When our mother recently
passed, while planning her funeral we learned of the
high expenses of a burial, even though she already
owned a cemetery plot. On top of casket and grave
opening costs, we never knew a vault was also required.
The price our funeral home quoted was almost the same
as her casket, and being on a tight budget I did some
research online and found your site. I'm not a expert
on vaults, but the vault your site offered was, according
to our funeral director, a much better value than
his lowest priced vault, at a lower price than he
could even get it. (He was not happy to hear the general
pubic could purchase it for less than his cost.) He
said there might be hidden charges or other risks
making a purchase like this online, so we called and
inquired and you answered our concerns and were able
to deliver it when we needed it. The vault looked
beautiful with a painted gold finish and a lovely
rose design on the cover. Had I been able to actually
see your caskets beforehand I might have also purchased
that through you as your prices for caskets were also
lower than theirs and possibly better quality. If
I'm ever planning another funeral I'd be happy to
buy from you again in the future or recommend your
site to others. Sincerely, Marsha Silvestri 9/07 (Union,
NJ)
Hi Todd, Thank you
so much for your assistance during a sad, but joyful
occasion in God's mercy and comfort! The casket was
exactly what we wanted and more than expected. What
really completed the transaction was how everything
began with your kindness and expertise and ended with
the delivery of the purchased casket. The van driver
thoroughly communicated with us and arrived on time.
We were expecting some sort of small trucker trailer
type truck to deliver mother's casket. The delivery
person arrived at the funeral home in a very nice
cargo type van (no one would ever guess what was being
transported inside) and he was dressed in a black,
conservative suit. He was very kind and professional,
as well. This certainly completed the moment with
much dignity. This is how we wanted it to be. Todd,
only one thing, we forgot to purchase the vault from
you as well. My focus was only on the casket at that
moment. I did not know you had vaults. You saved us
a significant amount of money! Thank you...again,
Jerelyn and
family 8/07 (Winston Salem, NC)
All went well with
the casket...it arrived, not from Lansdale, but from
North Jersey. The funeral home was very picky and
insisted that I inspect the casket as they would not
guarantee it because they had not sold it to me. It
was in perfect condition. My mother's best friend
commented on how beautiful it was. When I told her
I got it online she "rolled" her eyes. If I were going
to be buried instead of scattered to the wind I would
recommend your service to my family. And I will to
anyone who asks. Ruth E. Aschmann 8/07 (Richboro,
PA)
Good morning. The
casket was absolutely beautiful and my family was
very pleased. Thank you. Carmen
Cisneros 8/07 (Denver, CO)
The experience worked
out well. The casket was exactly what we wanted and
I appreciate your efficiency during our time of grief.
Chanta Jackson
8/07 (Neptune, NJ)
Your service was great
-- compassionate and friendly. And your advice was
direct and helpful. Thanks for your comforting support
during a sad and stressful time. Hollis 8/07 (Rockville
Centre, NY)
We were satisfied
with the quality of the casket. It was very nice looking.
Ms. Foster 8/07 (Brooklyn, NY)
Casket was very nice
and we enjoyed it when we saw it. We thought that
it was beautiful, everything worked out just fine.
8/07 (Forest Park, IL)
The dealings with
your site were great. The casket arrived on schedule
and it was beautiful. Thank you, The Robinson/McLeod
Family 8/07 (Seattle,
WA)
Truly grateful to
you for providing customer service and delivering
the casket in a prompt manner. Oliver
Winkfield 8/07 (Rockford, IL)
Excellent service,
beautiful casket, good price. Thanks, Jerry Verpent
8/07 (Secaucus, NJ)
Thanks for the great
service. Everything went smoothly with no problems.
You guys made a difficult time that much easier. Paul
Masch 8/07 (Front Royal, VA)
We were extremely
pleased with the casket we purchased for my mother's
service. It was beautiful and your pricing made it
affordable to us. Delivery was on time with no problems.
We are very satisfied. Joyce Boyd 8/07
(Eastland, TX)
I have no complaints
of either the service nor the product. I would highly
recommend your company and services to others. In
such a time of need, it was nice to know that I could
call at any time to check the status of the order.
I was nervous making this purchase but shouldn't have
been. We ordered the same product we saw in the funeral
home for nearly $1800 more. Great savings, great service,
great product. Kim
7/07 (Arlington Heights, IL)
I was pleased with
the site, the selection, prices and delivery. I found
no problems in making the purchase through a web site.
Certainly, I would select your company again if the
need arose. Best regards, Dennis Beverley
We were very satisfied
with our purchase! We were able to receive it in a
timely fashion, it looked just as we were hoping it
would. I have recommended your site to a few friends
now and hope that they will be just as pleased as
we were. It was very nice during such a difficult
time to have one less thing to worry about. Thank
you for all of your help and for being so very professional!
Linda
Cordon, Ellen Dillender, and Family 7/07 (Salem,
OR)
I want to thank you
for your kindness & consideration during a most difficult
time. The casket I chose was perfect & I especially
liked the memory drawer. So many people commented
on how impressed they were with the concept of the
special space to place mementos & other specials remembrances.
The casket was delivered in a timely fashion with
no problems. I have told several people about your
service & how I felt that it helped me cope with the
decision making process in the selection of the casket.
I could take my time online & see what was available
instead of being put in a room with a limited selection
and have to make a decision right away. Elaine
Shipko
7/07 (Runnemede, NJ)
You made good on your
promise to get the casket to the funeral parlor on
time. The casket was what it appeared to be in the
web site photo. As a recap, with your service, product,
price and follow through I would highly recommend
you and your company. Thank You. Don
Platz 7/07 (Pleasantville,
NY)
The casket arrived
on schedule and in great condition. The whole family
was very please and impressed with your service and
the quality of the casket. Thank you very much!! Angela
Lawson 7/07 (Hartford, CT)
Thank you for your
patience and help during the loss of my grandmother.
We were very satisfied with casket. April
Hudlay 7/07 (Asbury Park, NJ)
Thanks for everything
Steve Luna
7/07
(Ranchos Palos Verdes, CA)
Our family would like
to express how absolutely impressed we were with the
quality of the casket we purchased for my grandmother.
It was flawless in it's presentation, and the shipping
was incredibly fast! This is a subject I hope wouldn't
have to be discussed often, but I would not hesitate
to recommend your services to anyone finding themselves
in the position of having to select a casket for a
loved one. While so many businesses were interested
only in how much money they could make at a time when
my family was in an extremely emotion state, you provided
us with a truly meaningful product that was financially
affordable. Your assistance and your time is so very
much appreciated. Sincerely, The family of Mary
L. Ball 6/07 (Greensboro, NC)
Thank you so much
for your help in my family's time of sorrow. You worked
with us to make sure the casket was at the funeral
home and we were very pleased with the result. The
casket was much more beautiful than the picture online.
It was perfect for my father....his favorite color
was blue. Thank you. Bernedette
S. Jackson and Family 6/07
(Washington, DC)
First of all I would
like to thank you for all you did to make this purchase
painless, it was REAL EASY. When my fathers casket
arrived at the funeral home the director made a statement,
the people who I bought this from was and I quote
(Are A Class Act) the casket arrived by itself in
an unmarked van I guess you can say went the extra
mile, it was blanket wrapped and arrived in perfect
condition no scratches, dents, etc it was not an expensive
casket and I can only imagine that if the shipping
company that was used is that considerate. Then the
expensive ones are handled with much care as well,
believe me I totally thought that it would arrive
on a large shipping truck, the funeral director told
me that this was only the second one that was purchased
outside his business. He stated that first one arrived
in a dirty U-Haul Trailer and the family was very
unpleased with the company that they chose. Again
I would recommend your company to any family in need.
I would use you again if needed. "Truly A Class
Act" Thank You Again!!!!! Sammy
Eagan 5/07 (Oroville, CA)
Very easy. The correct
casket arrived on time. Wendy
Slocombe 5/07 (Red Bank, NJ)
Everything was perfect.
Delivery was on time. 100% satisfied. Thanks, Teri
5/07 (Manassas, VA)
Everything was fine.
Judith
Nelson 5/07 (New York, NY)
Nice job. Service
was friendly, efficient, and the casket was much cheaper
than at the funeral home. I'll definitely use your
service again in the future if the need arises. Paul
Harris 5/07 (Arlington, TX)
Everything was great.
The casket looked great. Appreciated the timely delivery.
Thanks again. Anna Marie 5/07 (Salina, KS)
The Hagan family was
very pleased with your services. Our initial attempt
to have the casket delivered and be waiting at the
funeral home was rebuffed by the funeral home - through
no fault of yours. The casket was as pictured and
in perfect condition. Several people commented on
the beauty, plus we knew that we also got a great
price on it too. Thanks once more, Leo
5/07 (Harrison Township, MI)
The casket was beautiful
and everything we expected. Worth every penny. Thanks!
EJP
5/07 (Silver Spring, MD)
Hello Todd, First
and foremost, your courteous manner in which you assisted
me was outstanding. I was more than pleased with your
service -- arrival times were as promised. The style
and color of the the casket was such a positive conversation
piece from both family and friends. Also, I was very
pleased with the vault. Should I encounter the same
need in the future, I will certainly use your service
again. Additionally, I will recommend you to others.
Thanks. Sadie
McDonald Peoples 4/07 (Durham, NC)
My family was totally
satisfied with the service and the casket that your
company provided. I felt very good that my Mother's
last wishes were carried out and the service was just
as she wanted it.... without feeling bullied and pressured
by a funeral director pushing us towards more-expensive
options. (By the way- our funeral director was great
and had no problem with us having our casket delivered
to him.) The casket was lovely, and priced 1500.00
less than the exact same casket as offered by the
first funeral director that we spoke to. Being overcharged
is NOT something that people need to worry about in
such trying times. Thank you for everything. God Bless!
K. Tammen
4/07 (Troy, IL)
Hello Todd, I am sorry
it has taken me so long to respond regarding the unbelievable
turn-around time on the casket I ordered for my Mother-in-law's
funeral. It is tragic that we have become a "predatory"
culture that will stop at nothing to "gouge" a profit
(Including a grieving husband whom has just lost his
wife). The savings I was able to present my father-in-law
over the local funeral home's price was in excess
of $3000.00 for a comparable casket. I have made it
a point to share this experience with almost everyone
I come in contact with. Godspeed! Tony
& Robin Gilliland 4/07 (Hobart, IN)
The casket was delivered
timely and was the exact one I ordered. Thank-you
and I hope others can save $$$ by ordering on-line.
I will certainly recommend your company. Sincerely,
Linda Bittner
4/07 (Stratford, CT)
I'm very satisfied
with the service. Everybody remarked that the casket
was very nice. From what I could find out, it seems
I save approx. $2,000 by purchasing it separately.
C. Robert
Weibley 4/07 (Whittier, CA)
I have to tell you
how happy I was with my purchases of both the casket
and the vault for my dad. To start with, I called
to ask about the casket at 2 a.m. when most people
are in sleep and relax mode. My cell phone kept cutting
out and I had a million questions. I repeatedly had
to recall the man and finally got my sons phone to
finish the call. The politeness and the knowledge
that was given to me was outstanding, I would have
expected annoyance due to the situation. I later decided
to buy the vault, and what I got was far superior
then the picture portrayed. I had looked at the local
mortuary, and with what I got from you was at least
4 steps up from what they showed me. All the way down
to the top of the vault having my dads name on it,
something I didn't expect but meant a lot to see it
there. Your people were very understanding also in
explaining to me what may happen. The funeral home
gave me a rough time by telling me that no one ever
orders online for a casket, that it is all done there.
The funeral home even made me come to accept the casket
to the place. I will say that it arrived in perfect
condition, not a blemish, or even fingerprint. The
next thing that happened was the man who digs the
hole told me that I better have someone to place the
vault and casket in, since he doesn't do that. He
said that it was territorial and that I may have to
incur another bill. Not the case though, everything
was done without an incident. Would I ever go online
again to make such a purchase? Definitely. I would
never hesitate to tell others also to do this. It
wasn't even the amount of money that I saved (which
was substantial, over one thousand dollars), it was
the compassion and the dignity that I was given during
the purchase and the respect that was shown for my
dad. If anyone needs to ask about my experience, I
would be happy to tell them how pleased I was. Sincerely,
Karen Peirce
4/07 (Enfield, CT)
Todd, We couldn't
have been more pleased with the service we received
when purchasing my mother's casket. Your follow-up
skills are unequaled and definitely need to be commended.
You certainly made the experience as good as it could
be. While we don't look forward to speaking to you
any time soon (no offense), we certainly will recommend
your services to anyone who needs them. Thanks again,
Joel Blount
4/07 (Flint, MI)
Thank you for your
great service. Everything happened in a timely manner
and the casket looked great!!!!!!!! Thank you Sharon
Gravenmier 4/07 (San Leandro, CA)
I was very satisfied
with my father's casket. The funeral home told me
I got a very good deal. It was a pretty oak and was
not damaged in transport. I appreciate your service.
Sincerely, Richard
Hennig 4/07 (Garland,TX)
We were so satisfied
with the services you provided. The casket was beautiful,
delivery when you said, "ON TIME". We were so leery
of ordering one on line but you restored our faith!
Thank you Meg
3/07 (Atlanta, GA)
Your services was
very timely, thank you for all the help, we were very
satisfied. Thank you again, David
Gillins 3/07 (Sumter, SC)
In response to your
e-mail, let me assure you that the casket was delivered
promptly to Dyer Funeral Home in Cookeville, TN. We
thought it looked very nice, & appreciate your service.
BTW the family loved our casket story! Let me tell
it here: Last year my husband & I were serving a 12-month
military-relations mission for our church in Sumter,
SC (Shaw AFB). One day he called me into the room
that housed our computer & said, "Do you know how
much it costs to buy a casket from a funeral home?"
I had no idea. "Look at that!" he declared, & proceeded
to show me caskets priced at $4,000, $5,000, $6,000.
Then he said, "Now look at this!" He clicked on another
site that showed caskets for under $1,000. "Did you
know you could order a casket online?" he asked. "And
they guarantee delivery within 24 hours to any funeral
home in the continental U.S." Again, I had no clue
until that minute. Then he basically told me, "When
I die, I forbid you to buy a casket from a funeral
home. I want you to order it online." So when my husband
died--and quite unexpectedly--on a Tuesday morning,
my daughter & I were online ordering his casket that
night. It was delivered in plenty of time for the
viewing, funeral, & interment. Everybody in the family
thought this was a great story--and quite typical
of my frugal husband. This story was an eye-opener
for lots of folks. Thank you for making a most difficult
time a little less stressful & the funeral a lot more
affordable. Sandy
Naylor, 3/07 (Cookeville, TN)
I thought your service
was excellent. I was amazed at how quickly you were
able to deliver, and the casket was beautiful. Thank
you very much for making it such a simple and easy
task, during a very sad time for my family and I.
Sincerely, Ron
Allen 2/07 (Oakland, CA)
I was completely satisfied
with the service and the quality of the casket. I
would not hesitate to use your company again, and
I would have no qualms about recommending your company.
I and my wife, and my mother, were 100% satisfied
with my fathers casket. Thank you Jeff
Willets 2/07 (Toledo, OH)
Todd, Thank you for
your follow up. I want you to know that your kindness,
helpfulness, and succinct follow up were a true bright
spot during this difficult time. The casket was beautiful,
and it was the perfect means of transportation to
send my mom from this world into her heavenly afterlife.
Thank you for your help and kindness. With sincere
gratitude, Brenda
S. Benter 2/07 (Riverside, CA)
Thank you for all
your help. I will be using your company again.. Not
to soon I hope.........You did a great job ..... Rodney
Betts 2/07 (Willits, CA)
Your service was PERFECT...something
that is rare today! Everything you said, occurred
exactly as promised it was a very difficult time for
us, but your company was a beacon in a very gloomy
night thanks you deserve it!! The
Dukeman/Tuseo/Blanco Family 1/07 (New York, NY)
We sincerely appreciate
all your help with our recent casket order. We couldn't
have been happier with the service we received. You
were extremely helpful during a very difficult time.
We also appreciate you being able to ship it overnight
for Saturday delivery. We were very happy with the
casket, especially the decorative corners. We didn't
really notice what was on the corners when we ordered
the casket, but we were thrilled that they were the
musical themed ones - very fitting for our family!
We also appreciate you being able to order extra ones
for us. We hope that we don't need your services often,
but will definitely use your company in the future,
and will recommend you highly! Thank you again for
all your help! ~Jane
& Chris Breier & family 1/07 (Chicago, IL)
Sorry that it has
taken me so long to get back to you. Yet I am sure
you understand that it takes time for people to get
back into the swing of things after a passing of a
family member. After I found out that the Funeral
Home's charge for the casket we picked out would be
between 2400.00 & 2500.00 I decided to take my search
to the internet. Narrowing it down to two different
companies, I took my chance with yours. Two things
made my decision easy, your availability to speak
to me "right away and always" and cost factor. I ordered
the casket at 6:30 a.m. and the casket was delivered
to the funeral home the next day. At a savings of
1400.00 you can imagine the financial relief. I would
recommend Funeral Counseling to anyone and everyone.
You were wonderful. Sincerely, Edward
and Alicia Bedard 1/07 (Oxford, MA)
Your services regarding
the casket we recently purchased from you were excellent
and very helpful. LaMar
Adams 1/07 (Eugene, OR)
Todd, Your service
was great. Casket arrived when you said it would.
It was beautiful. We received comments from many people
and I did not miss the opportunity to tell others
how we acquired this through your web site. Thanks
again for your help and the excellent follow-up you
provided. I have bookmarked your site and will not
hesitate to contact you if needed in the future. You
saved me approximately $1200 over the cost had we
purchased casket from the funeral home. Regards, ~Tom
Dawson (Atlanta, GA)
Todd, I would like
to take this time to thank you for your services in
providing a beautiful casket for our family. The delivery
was precisely as promised and the casket itself was
even more beautiful than the picture could represent.
I was a bit hesitant at first to order something so
personal as a casket from the internet, but after
receiving and seeing the casket we could not have
been more pleased. But, the best part of your process
for us was being able to look at the caskets in our
own home and not trying to choose the casket for our
mother at the funeral home in a room when we were
so filled with sad emotions. I will always highly
recommend your services to any other of our family
members or any of my friends in their time of need.
Thanks again!! ~Ray Harman
Dear Dave, The casket
arrived at the funeral home at the exact time you
had told us it would. Thanks for getting it to us.
We compared it to the funeral homes price for the
same casket and we figure that you saved us about
$1200! ~John M.
Thank you. The experience
was great. Casket was delivered as promised with no
problem. ~Merilee
Wong (Glendale, CA)
Thank you Todd and
your company. We were very pleased with your service
and how efficient you all are. We will share information
about your company with others. ~Caroline
Swanson (St. Petersburg, FL)
I was very satisfied
with the service and the follow-up that I received
when dealing with your company. I had contacted several
funeral services via the internet and none of them
were able to follow-up in a timely manner except you.
It was truly a pleasure doing business with you under
the circumstances. Thanks Again, Ron
Oates (Brooklyn, NY)
Dear Todd, I am sorry
that I forgot to send you a thank you for the casket.
It was very nice I was very impressed and have saved
your information so if and when I ever need your services
again our family will definitely call you. Thank you
very much especially for the personal service given
I truly appreciate that, also the drivers called to
let me know that they were on there way when they
were delivering the casket to the funeral home. A++++++
Sincerely, Brenda
Knight A Satified Customer 12/06 (Detroit, MI)
We were all impressed
with the casket, Aurora, and its quality. We had my
father-in-law buried in a VA cemetery and they too
where impressed with it. They inquired where we had
gotten it because it looked like a military issue
casket. Thank you so much for your help even with
all the miss understanding that went on with the funeral
home. You helped make a stressful situation easier
and where a great go between with the funeral home.
I have already referred several people to your website.
Thank you again for all your assistance and for having
such excellent quality and priced caskets. ~The Thompson
Family
I would like to thank
you for the service you provided. We loved the way
the casket looked. It was a beautiful shade of pink.
I am sorry if I put you through any stress due to
my stressing of the color. It was a hard time for
me having to make such decisions. I am at that place
again unfortunately. My uncle is now passing away.
I would like to order a casket for him now... ~Patty
Ivascanin (Hayward, CA)
I would like to take
this opportunity to Thank You. The service and product
we received for my grandson were wonderful. I have
no complaints. Thank You. ~Edward
Camargo
Hi, Todd, Just want
to say thank you for getting the casket to me. I really
appreciate all of your help. ~Annie
We are completely
satisfied with the service we received from Todd.
~Abdul Ghandi
9/06 (Brooklyn Center, MN)
Hello Todd - I want
you to know that I am very pleased with the quality
of the Respectful brand casket which you had shipped
to the funeral home I chose. I selected the 18 Ga.
Silver Rose model, and it was much lovelier than the
picture on your website. I felt very satisfied that
I gave my late wife such a beautiful high quality
casket for her eternal rest. Even the funeral director
admitted he was impressed when I told him what I paid.
The quality compared with caskets he previously showed
me, costing $2,500. or more. Thank you again for your
personal service making sure that it was delivered
on time, considering the extra work I requested the
Respectful Casket people do for me. I will not hesitate
to recommend your firm. Sincerely ~George Dorsett
Your services were
very helpful when our family was under an enormous
amount of stress. Thanks for being so helpful. ~Lara
Thanks Todd for all
of your help. We found the service your organization
provides to be professional, kind, considerate and
calming. Your services made our family feel that we
were not cheated or taken advantage off by the funeral
home. It provided us with someone in our corner. ~Crystal
B.
The entire process
from order to delivery was handled with care and concern.
I would recommend you and your company to any other
family in the same need. My family thanks you for
providing a needed service at an exceptional price.
Thanks again, Lawrence
Wagner
The casket arrived
in perfect shape and was beautiful for the service.
Thanks for all of your help with delivery and offering
such a great service to the public. I will tell anyone
who is going through this process about you service
and the good job you did for me. Thanks, ~Johnny M.
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